The hotel offers amenities for your comfortable stay and unforgettable experiences
Accessible Comfort
“The accessible room I stayed in was spacious and equipped with helpful features like a large bathroom and easy access with my walker, making my experience enjoyable.” view full review
Refreshing Pool
“The swimming pool was a great way to unwind after a long day; it had the perfect temperature and was clean, allowing me to relax fully.” view full review
Diverse Menu
“The on-site restaurant offered a lovely variety of dishes, and the dinner I ordered was well-presented and flavorful, providing a good dining experience.” view full review
Convenient Amenities
“I appreciated the multiple USB charging points by the bed in my room, which made it easy to keep all my devices charged and ready to go.” view full review
General
No smoking on site
Wi-Fi
Paid parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Herbert Walker Avenue,
Southampton,
United Kingdom,
S015 1HJ,
Hampshire
Map view
street view
Herbert Walker Avenue,
Southampton,
United Kingdom,
S015 1HJ,
Hampshire
City landmarks
Museum
SeaCity Museum
1.0
mi
Bugle Street St Michael's Square
Tudor House and Garden
2100 ft
Museum
Solent Sky Museum
4800 ft
Southampton SO14 1JU
Southampton Town Walls
2200 ft
Shopping Area
Westquay
3300 ft
Church
St Michael's Church
2400 ft
Church
Holy Rood Church
2600 ft
Southampton S014 2YDEngland
Bargate
3600 ft
Gallery
Southampton City Art Gallery
1.1
mi
Western Esplanade
Westgate Hall
2100 ft
Town Quay
Hythe Ferry
2700 ft
142-144 Above Bar Street
Nuffield Southampton Theatres City
3400 ft
East Park
Titanic Engineer Officers Memorial
3800 ft
Event hall
The Joiners
3500 ft
Palmerston Park House 15 Palmerston Road Above Bar Street
Palmerston Park
2900 ft
Cumberland Pl
Titanic Musicians' Memorial
4200 ft
Public Building
Southampton Civic Centre
2900 ft
Gallery
John Hansard Gallery
3400 ft
Stadium
St Mary's Stadium
1.6
mi
Casino
Grosvenor Casino Southampton
4200 ft
Nearby
Historic Site
Medieval Merchant's House
1900 ft
Park
Mayflower Park
1300 ft
opposite Mayflower Park
Mayflower Pilgrims Memorial
600 ft
Porters Lane
The Watergate Ruin
1400 ft
Marina
Ocean Village
1300 ft
Park
Town Quay Park
1200 ft
Church
St Joseph Church
900 ft
Southampton SO14 2AR
Canute's Palace
1400 ft
Hythe Pier
600 ft
Marina
Town Quay
2400 ft
Restaurants
The Titanic
2200 ft
Simnel Street
The Real Greek
4200 ft
23 Harbour Parade Unit 07
Dancing Man Brewery
1400 ft
1 Bugle Street
Coriander Lounge
2600 ft
130-131 High Street
TGI Fridays
3700 ft
3 Harbour Parade
George's Restaurant
2300 ft
1 St Michaels Square
Thaikhun Southampton
3400 ft
Watermark Development Outside of Westquay Shopping centre
Casa Brasil Southampton Westquay
3400 ft
Level 2 West Quay South West Quay South
Reviews and Ratings
Feedback from previous guests about their experience.
70%
were satisfied with the hotel and would gladly return
Great location
Spacious rooms
Inexperienced dinner staff
Cold dining experience
7.0/10
Very good
Rooms
7.8
Location
9.2
Service
6.2
Dining
5.0
Guest reviews
7.0/10
based on 5 reviews
3.5/5
based on 1627 reviews
8.0
8.0/10 based on 2745 reviews
#18Â of 29 hotels in Southampton based on Tripadvisor
James
United Kingdom,
MarchÂ
2025
7.0/10
The hotel is conveniently located near the cruise terminals, which makes it ideal for travelers heading out on a cruise. The rooms are quite decent, especially with the stunning views of the dock and passing ships. However, the service during dining could use significant improvement as it was inconsistent, and the restaurant experience was not up to par. Overall, the hotel offers good value for money, especially with the comfortable accommodations and breakfast options provided.
Rooms
8.0
The rooms were decent with a lovely view of the cruise ships, which was a highlight. However, a mini fridge would have been a nice addition.
Service
6.0
The staff overall seemed friendly, but the service during dining was a bit hit and miss, which was disappointing.
Location
9.0
The hotel is perfectly located next to the cruise terminals and provides convenient access to local attractions.
Dining
5.0
The dining experience didn't meet expectations; while the breakfast had a variety of options, the dinner service was slow and disorganized.
Facilities
7.0
Facilities like the restaurant and bar are available, but they need to improve on service efficiency during busy times.
Luna
United Kingdom,
JanuaryÂ
2025
6.6/10
I recently stayed at this hotel, and while I found the staff to be quite friendly and personable, the dining experience left a lot to be desired. The location was fantastic, being so close to the cruise terminal, but the issues with the meals significantly impacted my overall impression. Overall, it had its highs and lows, especially concerning the meals offered during my stay.
Rooms
7.0
The rooms were clean, comfortable, and spacious, offering a decent view overlooking the quay. They could use some attention, however, as a panel under the window was coming away, posing a safety issue.
Service
6.0
The service was friendly, and check-in and check-out were quick. However, some staff members could use training for better handling of dining situations.
Location
9.0
The hotel's location next to the cruise terminal is absolutely fantastic, making it ideal for cruise passengers. It's also a short distance from shopping centers, which is a plus.
Dining
5.0
The dining experience was really poor on the second night, with cold food and multiple issues with the orders. Breakfast, on the other hand, had a good variety but seemed to lack consistency in quality.
Facilities
7.0
The hotel had good facilities overall, although some areas could benefit from a refurbishment to enhance the experience.
Billy
United Kingdom,
DecemberÂ
2024
7.4/10
The hotel is centrally located, making it perfect for accessing the cruise terminals and exploring the city. The rooms were spacious and well-maintained, and the staff were mostly accommodating. However, the dining experience could use some improvement, especially regarding the need for reservations during busy times. Overall, it offers good value for money.
Rooms
8.0
The rooms were spacious and well maintained, which made our stay comfortable. I felt that the value for money was decent, given the cleanliness and upkeep.
Service
7.0
While the staff were generally friendly and helpful, we faced some issues with the restaurant requiring reservations unexpectedly. Overall, they were attentive during our stay.
Location
9.0
The hotel is perfectly situated near the cruise terminals and is also close to a shopping center, which came in handy.
Dining
6.0
The breakfast was satisfying with good portion sizes, but the experience could have been smoother if the restaurant had communicated the reservation policy earlier.
Facilities
7.0
The hotel has basic amenities, but there were some signs of aging in certain facilities like the lifts. I hope they address these in upcoming renovations.
Elijah
United Kingdom,
OctoberÂ
2024
6.2/10
My stay at the hotel was a mixed bag. On one hand, the location near the cruise terminals was fantastic and the pool facilities were enjoyable. On the flip side, there were several mishaps that marred the experience, particularly with the service and dining options. While the room was clean and comfortable, the overall service left much to be desired, making me rethink if I'd choose this hotel again.
Rooms
7.0
The room was nice, clean, and had a fantastic view of the docks. However, there was no mini fridge, which was a letdown.
Service
5.0
The staff tried their best to resolve issues but were often overwhelmed and the service wasn't as attentive as expected.
Location
9.0
The hotel is ideally located next to the cruise terminals, making it very convenient for cruise passengers.
Dining
5.0
Dining was disappointing due to slow service and limited menu options. Breakfast had items missing and the restaurant was understaffed.
Facilities
6.0
The pool area was well-maintained and offered a nice escape for families. However, other facilities like the restaurant needed improvement.
Andrew
United Kingdom,
SeptemberÂ
2024
7.8/10
I really enjoyed my stay at this hotel, especially its fantastic location near the cruise terminals and city center. The rooms were spacious and well-maintained, providing great comfort during my time there. The service from the staff ranged from excellent to a bit inexperienced during dinner, which was unfortunate. Overall, I found it to be a good value for the money, though the dining experience could use some improvement.
Rooms
9.0
The rooms were clean, spacious, and well-equipped, providing a comfortable stay with a nice view of the port.
Service
7.0
Service was generally good, with standout staff members like Ruth at breakfast who were exceptionally friendly and helpful.
Location
10.0
The location is excellent for pre-cruise stays, being very close to the port and within walking distance to shopping and dining options.
Dining
5.0
Breakfast was fantastic with a variety of options, but the dinner experience fell short due to some service issues and cold food.
Facilities
8.0
The facilities, including the pool, were quite nice and well-maintained, adding to the overall positive experience.
Great location
Inexperienced dinner staff
Curious about the exclusive early booking rate?
Don’t wait—secure exclusive rates right now!
Check Rates
Overview
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
